Shipping: $5 flat rate nz-wide. free shipping on orders over $100
Frequently Asked Questions
Find answers to common inquiries and get the information you need quickly and easily.
What’s Groovy Kiwi all about?
Groovy Kiwi was born from personal loss, but it lives for purpose. We create expressive apparel and handcrafted accessories that remind people: mental matters. This isn’t just a brand—it’s a message.
Where are you based?
We’re based in Christchurch, New Zealand. All orders are packed and shipped from here with care.
How long will my order take to arrive?
Do you ship internationally?
Not yet, but it’s on the way. Follow us on social media or subscribe to the newsletter to stay updated.
We aim to ship within 2–3 business days, and NZ Post typically delivers within 3–5 business days after that.
Can I return or exchange something?
Yep! We accept returns and exchanges on unused items within 14 days. For all the details, check our [Returns Policy].
Are your shirts unisex?
Yes—all shirts are unisex with a relaxed fit. If you like it extra baggy, go up a size. Size notes are listed on each product page.
Do you take custom requests or collaborations?
Absolutely. Whether it’s a custom necklace, shirt, or design collab—just reach out through our [Contact page]. Let’s create something unique.
How do I care for my order?
Tees: Cold wash inside out. Hang dry. Don’t iron over printed areas.
Agates: Keep dry, store out of direct sunlight, and avoid drops or knocks to preserve their shape and shine.